How much does it cost to turn water on or off?
Bills, Payments, Rates & Fees
Turn-on or turn-off service costs $122 during business hours or $172 during non-business hours, per visit.
When the utility turns your water service on or off at the keybox, you will be charged a fee.
Fees
- During business hours: $122 per visit
- During non-business hours: $172 per visit
Business hours are 8:00am to 5:00pm, Monday through Friday, excluding national holidays.
Additional charges
- If the keybox requires repair to discontinue water service, actual repair costs will be charged
- All delinquent and current charges must be paid in full before service is restored
Emergency service
The utility provides 24-hour emergency turn-on or turn-off service. Call (907) 222-4084 option 5. Turn-on or turn-off charges apply whenever utility personnel are dispatched.
Tariff Reference: Section W-027.1, Section W-011, Section W-022-B
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