What is the returned check charge?

Bills, Payments, Rates & Fees

If your check, credit card, or automatic bank draft is declined, you'll be charged a $27 returned payment fee.


If your financial institution declines to pay your water bill, you will be charged a returned payment fee.

Fee

$27

What happens when a payment is declined

  • You will be charged the $27 returned payment fee
  • Your account may be subject to normal credit collection procedures
  • The declined payment does not prevent your account from becoming delinquent
  • Multiple declined payments may result in the utility denying you the privilege of paying by automatic bank draft or check

Your responsibility for automatic bank drafts

If you use automatic bank drafts, you must notify the utility of any changes in your account information. If you don’t notify the utility of changes, the utility may cancel this payment option.

Tariff Reference: Section W-027.4, Section W-008-A, Section W-008-C


Still Have Questions?

Browse more frequently asked questions or contact us directly for assistance.