How much notice do I need to give to stop my water service?

Service Changes & Property Transfers

You must provide at least 5 business days written notice before the date you want service stopped.


If you’re moving or want to stop water service, you must give the utility written notice.

Notice requirements

  • At least 5 business days before you want service stopped
  • Must be in writing (phone calls don’t count)
  • Must include the date you want service discontinued

What are business days?

Business days are Monday through Friday, not including holidays or weekends.

What happens if I don’t give notice?

You’ll be charged for water service at the property until the utility receives your written notice, even if you’ve already moved out.

Where to send your notice

Mail to:

  • Unified Alaskan Utilities
  • P.O. Box 233368
  • Anchorage, AK 99523-3368

Or deliver in person to the utility office.

Tariff Reference: Section W-008-D


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