How much is the service deposit?

Every customer receiving water service must pay a service deposit for every service connection, structure, commercial unit, or dwelling unit served. The deposit amount is designed to cover approximately two months of service.

Deposit calculation: The deposit is the higher of:

• Two months of flat rate service charges, OR
• Two months of estimated metered charges (meter charge plus estimated volume charge)

Example deposit amounts:

Flat rate residential (single-family home):

• $76.94 × 2 = $153.88 deposit

Flat rate commercial:

• $87.04 × 2 = $174.08 deposit

Metered service (3/4" meter, estimated 5,000 gal/month):

• Monthly estimate: $84.23 + (5 × $5.36) = $111.03
• Deposit: $111.03 × 2 = $222.06

Multi-unit example (duplex, flat rate):

• Monthly: $76.94 × 2 units = $153.88
• Deposit: $153.88 × 2 = $307.76

What you’ll receive: The utility will provide you with:

• Written receipt for your deposit
• Copy of the deposit section of the tariff

When you get your deposit back: Your deposit will be refunded within 30 days after:

• Two years of on-time payment history, OR
• Written request for discontinuation or disconnection of service

Whichever comes first. Any charges on your account will be deducted before refund.

For more information, see When do I get my deposit back?

Interest on deposits: Deposits over $100 earn interest. For more information, see Do I earn interest on my deposit?

Tariff Reference: Section W-007-A