Can one service connection serve multiple structures?

Starting & Connecting Service

Yes, with utility approval for a branched service extension. You'll be responsible for paying bills for each structure served by the connection.


A single service connection can serve multiple structures on the same parcel if the utility approves a branched service extension. This arrangement requires you to accept responsibility for all structures served by that connection.

Requirements:

  • The structures must all be on the same parcel (single property)
  • You need utility approval for the branched service extension
  • You must accept responsibility for paying the bill for monthly water service to each structure
  • Engineered plans may be required for approval

Billing for multiple structures: When multiple dwelling units or structures are served from a single service connection, the applicable rate is multiplied by the number of units and billed to you as the customer. For example:

  • 3 residential units × $76.94 = $230.82/month (flat rate)
  • Commercial and residential combinations use combined rates

Standard rule: The standard is that each structure should be served by a single service connection. Where multiple structures occupy a single parcel, there should normally be one service connection for each structure—unless you’ve obtained approval for a branched service extension.

Alternative option: Instead of a branched service extension, you could request multiple separate service connections (one for each structure), with utility approval. This would create separate billing for each structure.

Tariff Reference: Section W-020-C, Section W-008-D


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