Community Involvement

Community Involvement

At Unified Alaskan Utilities, we believe in transparent communication and community engagement. We’re committed to keeping you informed about your water service and providing easy ways to stay connected with important updates, water quality information, and service news.

Stay Informed

Website and Online Resources

Visit unifiedaku.com for:

  • Water Quality Reports: Annual Consumer Confidence Reports for each district showing detailed water testing results and compliance information
  • Service Updates: Current information about planned maintenance, construction projects, and service improvements
  • Educational Resources: Tips for water conservation, winterization guidance, and Alaska-specific water information
  • Infrastructure Projects: Learn about ongoing and planned improvements in your area

Access your account anytime through our Customer Portal for billing, payments, and account management.

Important Reports and Information

Annual Water Quality Reports Each year, we publish detailed Consumer Confidence Reports for every water district we serve. These reports show:

  • Water testing results and what they mean
  • Source water information
  • Compliance with state and federal standards
  • Information about your local water treatment

View reports for your district: Water Quality Reports

System Performance Updates We provide regular information about:

  • Infrastructure improvements and investments
  • System reliability and performance
  • Maintenance schedules and planned work
  • Emergency response and service restoration

Get Notified About Important Updates

Stay informed about what matters most:

  • Service Alerts: Planned maintenance, construction projects, and service interruptions
  • Water Quality Notices: Important notifications about water quality or system changes
  • Emergency Information: Critical updates during water emergencies or outages
  • Billing and Account Updates: Important account information and payment reminders

Contact us to sign up for notifications or check our website for current alerts.

Get Involved

Provide Feedback

We want to hear from you:

  • Share your experiences and suggestions
  • Ask questions about your water service
  • Provide input on proposed changes
  • Let us know how we can serve you better

Report Issues

Help us maintain reliable service by reporting:

  • Water leaks or main breaks
  • Water quality concerns
  • Service interruptions or problems
  • Safety hazards
  • Infrastructure needs or concerns

Emergency Issues: For water emergencies, call our 24/7 emergency line immediately.

Contact Us

General Questions and Service:

  • Phone: (907) 222-4084 or Toll Free: (855) 790-4084
  • Email: [email protected]
  • Business Hours: Monday - Friday, 8:00 AM - 5:00 PM

Emergencies:

  • 24/7 Emergency Line: (907) 222-4084

Online:

Visit our Contact page for more ways to reach us.

Unified Alaskan Utilities is committed to transparent communication and community engagement. Stay informed, get involved, and help us serve you better.